Payment and booking conditions

Payment and booking conditions are explained below. If you have any further questions, please let us know.

Payment: How to pay?

Instructions are the same for the deposit and the remainder of the payment.

First, please read the payment conditions and general terms of service in the bottom section.

PAYING WITH CREDIT CARD

Follow this link and pay: PayPal or Credit Card

BANK

Visit your bank, post office or order the money transfer over your web bank.

To fill the money order, you will need the following:

Make a payment to

Beneficiary Sark Ltd., sustainable solutions
Avenue Jean Moulin
33930 Montalivet
France

Account number:
IBAN: GB47 REVO 0099 6962 9818 96
BIC: REVOGB21
Bank / Payment institution: Revolut

PURPOSE: Family name of the client
If you need to use a reference, please use the following:
00 and 220

or

Beneficiary USKEA, S.L.U.
Doque de Mandas 13 BJ
20012 San Sebastian
VAT number: B75160242

BANK ACCOUNT NUMBER (IBAN): ES78 2095 5076 4091 1602 0033

And this is our bank:

KutxaBank, S.A.
San Frantzisko 12
20800 Zarautz

IBAN: ES78 2095 5076 4091 1602 0033
BIC: BASKES2BXXX

PURPOSE: Surname of the client
If you need to use a reference, please use the following:
00 and 220

Save the copy of the payment!

If you have any questions, contact us at info@ujusansa.com.

TERMS OF SERVICE AND CANCELLATION POLICY

Ujusansa is a brand name registered by SARK and USKEA company.

COVID-19 CANCELLATION POLICY 2020

It is a challenging period for the travel and leisure industry.

To reserve your stay initial deposit is required and then the payments:

  • 50% of booking price at booking
  • 50% of booking 7 days before arrival

Ujusansa Surf will run in summer. We are prepared to run the camps as planned. France is changing tourism operational framework daily, and we are monitoring all changes that could affect us.

For existing bookings, France has passed the legislation that empowers travel agencies to issue vouchers with a validity of 18 months.

If you can not travel to our destination, due to COVID-19 government restrictions, and you will cancel at this time we can offer a voucher 115% for the deposit amount of your trip (up to 50% of your booking price).

You get a voucher = your deposit payments + 15% as a thank you addon = 115% that you can use for next year’s booking or exchange it for money after 1.7.2021.

We humbly ask for your understanding in these difficult times, and we would appreciate your goodwill, and we hope to serve you in the future.

CANCELLATION 2019

We require full payment 60 days before arrival. The refunded amount is in interdependence with the time of cancellation:

1. Ujusansa will return full payment if you cancel 60 days before arrival.

2. Ujusansa will collect the deposit (50% of the booking price) if you cancel up to 30 days before the arrival.

3. Ujusansa will return 60% of the full payments if you cancel up to 20 days before the arrival.

4. Ujusansa will return 30% of the full payments if you cancel up to 15 days before the arrival.

5. Ujusansa will return 20% of the full payments if you cancel up to 10 days before the arrival.

6. Ujusansa will collect the whole payment if you cancel less then ten days before the arrival.

During 2020 COVID-19 2020 CANCELLATION POLICY also applies.

DEPOSIT

Amount of the deposit assures you the participation in the chosen Ujusansa camp. The purpose of the deposit is to attract only serious bookers. Ujusansa will not refund the deposit in case of your cancellation, but you can use it for payment of another Ujusansa camp within two years. If Ujusansa cancels the camp, then you get your deposit back (we never cancelled our camps). After the reservation, the deposit in the amount assigned has to be paid within five days after you fill out the application form.

ADVERTISING CAMPAIGNS

Ujusansa runs limited online advertising campaigns. When you book during (and because of) a specific advertising campaign, a campaign discount, deposit and cancellation rules apply.

MISCELLANEOUS

If You cancel your participation in the Ujusansa camps, you will have to cover all the expenses resulting in the application regardless of the cancellation policy. If you find new booker to replace your booking, Ujusansa will transfer all your payments to the new booker.

THE POSSIBILITY OF CANCELLATION MADE BY UJUSANSA

Ujusansa reserves the right to cancel the camp (in case of a low number of applications, other unforeseeable circumstances, excluding Force Majure). In that case, the booker can apply for other Ujusansa camp or the booker can cancel the participation for the full return of the payment (including deposit).

INSURANCE

The insurance of the cancellation of the Ujusansa camp is possible. Booker has to pay the cost of insurance in advance. The insurance covers the expenses risen from the cancellation of the participation. In this case, Ujusansa will return full payment. You will have to present official proof for cancellation: health or other certificates (court order, death).

By applying to one of our camps, you agree with all the conditions listed here.

If you have any questions about making a payment or general conditions, please contact:
info@ujusansa.com