Payment and booking conditions

Payment and booking conditions

Payment: How to pay?

Instructions are the same for the deposit and the remainder of the payment.

First, please read the payment conditions and general terms of service in the bottom section.

PAYING WITH CREDIT CARD

Follow this link and pay: PayPal or Credit Card

BANK

Visit your bank, post office or order the money transfer over your web bank.

To fill the money order, you will need the following:

Make a payment to:

Beneficiary:
Sark Ltd., sustainable solutions
Avenue Jean Moulin
33930 Montalivet
France

Account number:
IBAN: GB47 REVO 0099 6962 9818 96
BIC: REVOGB21
Bank / Payment institution: Revolut

PURPOSE: Surname of the client
If you need to use a reference, please use the following:
00 and 220

or

USKEA, S.L.U.
Doque de Mandas 13 BJ
20012 San Sebastian
VAT number: B75160242

BANK ACCOUNT NUMBER (IBAN): ES78 2095 5076 4091 1602 0033

And this is our bank:

KutxaBank, S.A.
San Frantzisko 12
20800 Zarautz

IBAN: ES78 2095 5076 4091 1602 0033
BIC: BASKES2BXXX

PURPOSE: Surname of the client
If you need to use a reference, please use the following:
00 and 220

Save the copy of the payment!

If you have any questions, contact us at info@ujusansa.com.

TERMS OF SERVICE AND CANCELLATION POLICY

Ujusansa is a brand name registered by SARK and USKEA company.

COVID-19 CANCELLATION POLICY

Ujusansa Surf will run in summer if possible. We are prepared to run the camps as planned. France is changing tourism operational framework daily, and we are monitoring all changes that could affect us. For now, we just have to wait for a couple more weeks to see how it pans out.

For existing bookings, France has passed the legislation that empowers travel agencies to issue vouchers with a validity of 18 months.

It is a challenging period for the travel and leisure industry, due to the current unprecedented situation, at this time we can offer a voucher +15% for the full refundable amount of your trip. Details are below.

You can get money (115%) for the voucher post-June 2021 if it has not redeemed.

In case you would like to get a cash refund now, we can refund you with a 15% discount. Discount is due to costs we already had with organising this years camp.

Options are:

A.) You get a voucher = your payments + 15% as a thank you addon = 115% that you can use for next year’s booking or exchange it for money after 1.7.2021.

or

B.) We can reimburse you 85% of your payments after 1.7.2020. If you change your mind and re-book in 2020, you will use all of 100% od your payments.

We humbly ask for your understanding in these difficult times, and we would appreciate your good will, and we hope to serve you in the future.

DEPOSIT

Amount of the deposit assures you the participation in the chosen Ujusansa camp. The purpose of the deposit is to attract only serious bookers. The deposit is not refunded in case of your cancellation, but it can be used for another Ujusansa camp within two years. If Ujusansa camp is cancelled, then you get your deposit back (it was never cancelled). After the reservation, the deposit in the amount of 50% has to be paid within seven days after you fill out the application form.

ADVERTISING CAMPAIGNS

Ujusansa runs limited online advertising campaigns. When you book during (and because of) a specific advertising campaign, a campaign discount, deposit and cancellation rules apply.

SURFING

Full payment has to be paid 60 days before arrival. In case the candidate cancels the participation in a Surf Camp, the amount will be refunded in interdependence with the time of the cancellation:
1. Up to 30 days before the arrival deposit 50% will be returned
2. Up to 20 days before the arrival 60% of the payment will be returned
3. Up to 15 days before the arrival 30% of the amount will be returned
4. Up to 10 days before the arrival 20% of the amount will be returned
5. Less then ten days before the arrival no payment will be returned

MISCELLANEOUS

In case of the cancellation of the participation in the Ujusansa camps, all the expenses resulting in the application regardless of the cancellation will have to be covered. In all cases of the cancellation, when the candidate cancels the participation and finds another candidate on his own, the full payment will be returned.

THE POSSIBILITY OF CANCELLATION MADE BY UJUSANSA

Ujusansa reserves the right to cancel the definite camp (in case of not enough applications, other unforeseeable circumstances, excluding Force Majure). In that case one can apply to some other Ujusansa camp or one can cancel the participation for the full return of the payment (including deposit).

INSURANCE

The insurance of the cancellation of the Ujusansa camp is possible. The cost of insurance has to be paid in advance. The insurance covers the expenses risen from the cancellation of the participation, which means that the full payment will be returned. The coverage can be put into effect only with the presentation of a health or other certificate (court order, death)

By applying to one of our camps, you agree with all the conditions listed here.
If you have any questions about making a payment or general conditions, please contact:
info@ujusansa.com