TERMS OF SERVICE AND CANCELLATION POLICY
COVID CANCELLATION POLICY (for 2022 season)
To reserve your stay initial deposit is required and then the following payments:
- 20% of booking price at booking (deposit)
- 30% of booking price 100 days to arrival
- 50% of booking 50 days before arrival
Ujusansa Surf will run in the summer of 2022 (we ran in 2020 and 2021 also). We are prepared to run the camps as planned.
If you can not travel to our destination, due to COVID-19 official government restrictions, and you will cancel at any time we can offer a 100% refund of your payments.
CANCELLATION POLICY (not COVID related)
We require full payment 50 days before arrival. The refunded amount is in interdependence with the time of cancellation:
1. Ujusansa will return full payment if you cancel more than 60 days before arrival.
2. Ujusansa will collect 20% of the booking price if you cancel from 50 to 60 days before the arrival.
3. Ujusansa will collect 50% of the booking price if you cancel from 40 to 50 days before the arrival.
4. Ujusansa will return 40% of the full payments if you cancel from 30 to 40 days before the arrival.
5. Ujusansa will collect the total payments if you cancel less than 30 days before the arrival.
The amount of the deposit assures you the participation in the chosen Ujusansa camp. The purpose of the deposit is to attract only serious bookers. Ujusansa will not refund the deposit in case of your cancellation, but you can use it for payment of another Ujusansa camp within two years. If Ujusansa cancels the camp, then you get your deposit back (we never canceled our camps). After the reservation, the deposit in the amount assigned has to be paid within five days after you fill out the application form.
Ujusansa runs limited online advertising campaigns. When you book during (and because of) a specific advertising campaign, a campaign discount, deposit, and cancellation rules apply.
If You cancel your participation in the Ujusansa camps, you will have to cover all the expenses resulting in the application regardless of the cancellation policy. If you find a new booker to replace your booking, Ujusansa will transfer all your payments to the new booker.
THE POSSIBILITY OF CANCELLATION MADE BY UJUSANSA
Ujusansa reserves the right to cancel the camp (in case of a low number of applications, other unforeseeable circumstances, excluding Force Majure). In that case, the booker can apply for another Ujusansa camp or the booker can cancel the participation for the full return of the payment (including deposit).
The insurance of the cancellation of the Ujusansa camp is possible. Booker has to pay the cost of insurance in advance. The insurance covers the expenses risen from the cancellation of the participation. In this case, Ujusansa will return full payment. You will have to present official proof for cancellation: health or other certificates (court order, death).
By applying to one of our camps, you agree with all the conditions listed here.
If you have any questions about making a payment or general conditions, please contact:
Payment and booking conditions are explained below. If you have any further questions, please let us know.
Payment: How to pay?
Instructions are the same for the deposit and the remainder of the payment.
First, please read the payment conditions and general terms of service in the bottom section.
Book and pay via our online booking engine at: book.ujusansa.com
If you need to do a direct transfer, then visit your bank, post office or order the money transfer over your web bank.
To fill the money order, you will need the following:
Make a payment to
Beneficiary Ujusansa EURL
1 Avenue Neil Armstrong
TVA: FR25 884914482
IBAN: FR76 1695 8000 0184 4059 4488 759
Bank / Payment institution: Qonto (Olinda SAS), 20 bis rue La Fayette, 75009 Paris, France
PURPOSE: Family name of the client
If you need to use a reference, please use the following:
00 and 222
Save the copy of the payment and send us an e-mail email@example.com.
Through book.ujusansa.com you can make a payment through our payments provider.
We use Mollie and the trade associated with this provider is Sark projekt, d.o.o., Prazakova 12, Ljubljana, SI.
General terms apply here.